Do You Need Your Hand Held? I have had no problem with Headway support. They have went as far as going into my actual site and helping me with an issue. However, there are some complaints on the Support Forum. I think the ultimate Headway user would be a self starter that wasn't afraid of Googling an issue or checking the support forums to implement certain fixes. The forum is full of frustrated people asking questions that have already been answered. Yes Headway is new technology so their are hiccups. If you need your hand held and walked through everything, Headway might not be for you.
You must consider outsourcing IT services especially if your business simply can not perform without IT. By outsourcing, you can discuss with your managed it services provider Service Level Agreements or SLA so you will be sure that they support and keep your IT infrastructure maintain its high standard and be accountable if something went wrong.
But now the time has come to think something about the rising salary of the employees in India. Foreign countries used to come to India as they found the lower labor rate in the country. But the recent survey taken place by NASSCOM suggests that the average pay scale of the employees has increased between 16 and 18%. This is really very serious matter. Because rise in the pay scale would make MNCs to search for some other overseas destinations. So the country should take some steps towards this trend. Outsourcing firms are now falling prey to mounting pay scale costs for specialized skills and talents and the requirement to constantly tech support I.T reward exercises to the market continues.
Consulting is a collaborative Managed I.T support uttah business and cannot be paid with contingency fees. It's about putting in a joint effort to achieve specific objectives. Yes, the work is broken down to specific action steps, but at the end of the day, it's the team that fails or succeeds.
Why does the current state of tech support so often leave something to be desired? Answering this question won't really change anything, but it might make you feel slightly better if you understand the dynamic involved. The one-word answer is: Money.
My search brought up terms and "technospeak" which threatened to turn me into the world's first "carbon-based life form" computer catapult. I know I am not the only one who feels there should be an easier way to find a company who is geared to a serving a small to mid-sized business. Is there anyone out there? Hello?